Our contact details
Name: Carveti Group
Address: Unit 18, South Range, Hackthorpe Hall Business Centre, Hackthorpe, Penrith, Cumbria, CA10 2HX
Phone Number: 01931 420042
Email: caroline.mcleod@carvetipartnership.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- you contact us by email, telephone and through other written and verbal communications.
- You use the ‘contact us’ form on our website
We use the information that you have given us in order to provide you with access to all relevant parts of our website and to supply the services you have requested. When you use this website, certain limited information (such as your browser type and IP address) will be collected by us automatically. We will also collect and store personal information where:
- you apply for a job
- you contact us with a general enquiry (website, post, email and telephone)
- you request information about our services
- you enter into a contract with one of the Carveti Group companies
- you complete a customer satisfaction form
- you contact us to make a complaint
The data we collect via the methods identified above is used by Carveti Group companies only. Unless required to do so by law or to deliver services to you, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
- (a) We have obtained your consent. You are able to remove your consent at any time. You can do this by contacting Carveti Group, Unit 18, South Range, Hackthorpe Hall Business Centre, Hackthorpe, Penrith, Cumbria, CA10 2HX.
- (b) We need to use your personal information in order for one (or more) of the Carveti Group companies to enter into a contract with you.
- (c) We need to use your personal information for a legitimate business purpose, e.g. contract, business and financial records and to maintain business relationships.
How we store your personal information
Your information is securely stored on local and third party databases.
We keep personal information for as long as we are legally or contractually obliged to do so, or, where there is no legal or contractual obligation for up to six years after any enquiry you may make.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
If you wish to make a request, please contact us at:
Carveti Group,
Unit 18, South Range,
Hackthorpe Hall Business Centre,
Hackthorpe,
Penrith,
Cumbria,
CA10 2HX
- Phone Number: 01931 420042
- E-mail: caroline.mcleod@carvetipartnership.com
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Carveti Group
Unit 18, South Range,
Hackthorpe Hall Business Centre,
Hackthorpe,
Penrith,
Cumbria,
CA10 2HX
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
- Helpline number: 0303 123 1113
- ICO website: https://www.ico.org.uk